|
|
Outsourced Call Center Services
Dedicated Rep specializes in Customer Service based outsourcing needs but it also offers a number of other services that are manned by the top talents in their respective fields.
Dedicated Rep offers:
Customer Service Outsourcing
Dedicated Rep offers more than just a dedicated answering service. Dedicated Rep can handle all your inbound customer service needs. Dedicated customer service agents are fully trained to the specific needs of your company. Multiple shifts are available for companies needing 24-hour support. Clients can even request to have the same inbound phone agent handling your live chat and email support for your website as well!
Help Desk Outsourcing
Imagine being able to monitor all actions of your customer requests or inquiries, troubleshooting and feedback. Imagine having all of these concerns tracked, analyzed and resolved. With Dedicated Rep, you can. Some of the Help Desk functions we offer include telephone, chat, email and agent support.
Telemarketing Outsourcing
Outsource your company’s telemarketing requirements and turn a cash-draining campaign into a profitable one that can, in the future, even be expanded. Our agents are trained on more than just phone sales. You can have the same agents handle the sales over your web site or through email. Our knowledgeable and highly versatile telemarketing agents can handle both inbound and outbound calls that could possibly involve sales.
Outbound Sales Outsourcing
Similar to telemarketing, outbound sales may involve calling on existing clients or lead databases that your company will provide.
Chat & Email Outsourcing
Statistics show that websites that are already spending money on online marketing through services like Google or Yahoo could triple their lead conversions with Live Chat support! Imagine enhancing the effectiveness of your online marketing three-fold with just one agent.
Information & Transaction Outsourcing
If you need quick answers to frequently asked questions that require human interaction Dedicated Rep can provide a venue for customers to call and place orders
“Call us today at 888-888-8528
”
Home
|